Who we are

Effective Date: October 13, 2025

 

What Information We Collect

We may collect the following types of personal data:

• Account details: Name, email address, billing/shipping address

• Order information: Products purchased, payment method (via PayPal), transaction history

• Technical data: IP address, browser type, device information

• Cookies and usage data: Pages visited, time spent, referral sources

• Ad interactions: Data collected via Google AdSense, including anonymized usage and interest-based advertising

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

How We Use Your Information

We use your data to:

• Process orders and manage your account (via WooCommerce)

• Send password setup and account-related emails

• Improve site performance and security (via Wordfence)

• Display personalized ads (via Google AdSense)

• Analyze traffic and usage patterns

 

Cookies and Tracking

We use cookies to:

• Maintain session state and cart contents

• Analyze site traffic and performance

• Serve personalized ads via Google AdSense

You can manage cookie preferences in your browser settings.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Data Erasure and Access

You may request:

• Access to your personal data

• Correction of inaccurate data

• Erasure of your account and associated data

• Revocation of access to downloadable products

To make a request, contact us at: privacy@zenvanae.com

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Legal Basis

We process your data based on:

• Your consent (e.g., account creation, newsletter signup)

• Contractual necessity (e.g., fulfilling orders)

• Legitimate interest (e.g., site security, analytics)

 

Contact Us

For privacy-related questions or requests, contact:

Zenvanae Wellness Privacy Team Email: admin@zenvanae.com